Equipment technical support

Plaza places particular emphasis on prompt, dependable technical support for its partners, with an organised service department and specialised technicians experienced in professional equipment.

Technical support is provided from our points in Veria, Athens and Crete, covering the needs of partners in Northern Greece, Attica, Southern Greece and Crete.

We handle service, preventive maintenance, technical support and spare parts supply for the machines we sell, such as ice cream machines, slush machines, waffle makers and crepe makers, while equipment from other manufacturers can be serviced upon agreement.

We respond promptly to our partners' requests, provide phone support for smaller issues without a technician visit always being necessary, and keep an extensive stock of spare parts for faster repairs.

When a repair takes longer, a replacement machine can be provided temporarily, subject to availability, so the partner can keep their business running normally until the repair is completed.